Below you will find answers to the most frequently asked questions and the form to write to us.
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Computer-generated image based on the bay of Nerano. Source and licence of each image: see Photo credits.
Frequently asked questions
If you cannot find the answer here, write to us using the form below.
Before you book
Is a quote request binding?
No. The date is secured only once we receive the booking deposit: we have one yacht, and the date goes to whoever pays the deposit first.
What is included in the price?
The captain and deckhand, the aperitif on board and the Williams 320MX tender are included. Prices include VAT. Fuel is charged separately, based on consumption: the proposal gives an estimate for your route. Lunch and dinner can be added on request, with the chef.
How many people can come on board?
On a day charter, up to 10 people, children included. With overnight stays, the berths set the limit: 4 adults, or 3 adults and 1 child, or 2 adults and 3 children. Guests under 12 count as children; the captain and deckhand are not counted.
Can we stay on board for several days?
Yes. You sleep on board, in the three cabins, and can reach the more distant destinations, such as Ponza. A security deposit is required for overnight stays.
Can we celebrate an occasion on board?
Yes. Mention it in your quote request: the proposal lists the services for the occasion, such as a cake and flowers.
On the day
Where do we depart from, and at what time?
From the port stated in the proposal, in the Bay of Naples. On a day charter you leave in the morning and return in the evening; the exact time is given in the proposal.
Who chooses the destination?
You choose it in your quote request, or we recommend one based on the sea forecast. On the day, the captain adapts the route to the sea and wind.
What happens if the sea is rough?
The captain decides, for everyone’s safety. If the sea does not allow departure, the day is moved to another date, chosen together.
Payments and terms
How do we pay?
On confirmation you pay a booking deposit by bank transfer, which secures your date. The booking deposit is a percentage of the charter price. The balance is due by the date given in the proposal, which also shows the amounts. No payment is made on the website.
Is there a security deposit?
Yes, only for charters lasting more than one day. It serves as security against damage and is paid upon boarding. The amount increases with the number of days and is given in the proposal. At the end of the charter, after the yacht has been checked, the security deposit is returned to you; if there is damage, only the cost of the repair is withheld.
Can we change the date?
Yes, once, to another available date in the same season and without penalty, if you ask us with the notice stated in the proposal.
What happens if we cancel?
Part of the amount remains payable: the closer the date, the higher it is. The scale is given in the proposal.